Assistant Manager -- Goodwill Industries of Mid-Michigan -- Owosso

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The mission of the Assistant Store Manager is to provide effective management of retail storesby meeting or exceeding budgeted sales and gross margin goals. The Assistant Store Manager will contribute to the mission of Goodwill Industries by successfully providing leadership to the retail store. His/Her goal is to delegate tasks and make appropriate, equitable assignments to store employees to ensure all assignments are completed and all corporate procedures and policies are followed. They are to maximize revenue and net gain, while minimizing donated goods waste. In addition, the Assistant Store Manager will assist the Store Manager in focusing on community relations, customer and associate satisfaction, store appearance, and financial results, while representing and promoting Goodwill in the community.
The ideal candidate for this position will have minimum of a high school diploma or GED (required), one year of management experience, minimum two years of general retail or production experience, demonstrated customer service and communication skills, and demonstrated strong relationship skills. In addition, the Assistant Store Manager must have telephone access and reliable transportation.
The following is a list of some of the duties and responsibilities associated with this position:
-- Hire, train, and schedule employees to assure retail plan and production quotas
-- Promote good donor and customer relations, service and communications.
-- Maintain an attractive and safe store facility, internally and externally.
-- Accurately complete paperwork regarding new hires, incident reports, scheduling, and any other paperwork required
-- Help reduce employee turnover by identifying and resolving problems
-- Treat all employees fairly, equitably, and consistently
-- Provide consistent information to the Store Manager regarding issues and potential problems
-- Ensure employees fully understand expectations; discipline when appropriate
-- Ensure employees fully understand the importance of a professional attitude and image, including attire

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